Probate & Estate Administration

Sort the admin.
Honour the legacy.

Whether you're dealing with probate now or planning ahead, SettleWise guides you through every step with clarity, compassion, and expertise.

Regulated Service
No Grant, No Fee
Compassionate Support

The Reality

Most people only deal with probate once in their lifetime

And that's usually while grieving, stressed, and under pressure from family members asking when they'll receive their inheritance. Here's what you're actually facing.

What is Probate?

Probate is the legal process that gives someone the authority to deal with a deceased person's estate — their money, property, and possessions. Without it, banks won't release funds, property can't be sold, and investments can't be cashed in.

If there's a valid will, you apply for a Grant of Probate. If there's no will, you apply for Letters of Administration.

Either way, as executor or administrator, you become personally responsible for handling the estate correctly — and personally liable if you get it wrong.

Average Timescales

Grant application (online) 5-8 weeks
Grant application (paper) 12-16 weeks
Simple estate administration 6-9 months
Complex estate administration 12-24 months
Your time commitment 100+ hours

Critical: You Are Personally Liable

Many people don't realise that as an executor or administrator, you are personally liable for any mistakes — with no upper limit on that liability. This means if you distribute assets incorrectly, miss a debt, undervalue property for tax purposes, or fail to follow proper procedures, you can be pursued personally for the shortfall — even if the money has already been distributed to beneficiaries.

Real case: An executor distributed an estate before confirming all tax liabilities, on the understanding that the beneficiary would pay the inheritance tax. The beneficiary then moved to Barbados without paying. The court ruled the executor was personally liable for nearly £350,000 — it was no defence that they'd given the money to someone who agreed to pay the tax.

This is why professional support isn't just about convenience — it's about protecting yourself from potentially devastating financial consequences.

The Process

The 9 Steps You'll Need to Complete

This is what's actually involved in administering an estate. Each step has potential pitfalls that can delay the process or create personal liability.

1

Register the Death

Must be done within 5 days in England, Wales and Northern Ireland (8 days in Scotland). You'll need the medical certificate of cause of death, plus birth certificate, marriage certificate or NHS card if available. Order multiple copies of the death certificate — you'll need one for each bank, insurer, and organisation.

Tip: Order at least 5-10 certified copies. Each organisation needs to see an original, and processing can take weeks.
2

Find the Will

Locate the original will as quickly as possible — it may contain funeral instructions and names the executor. Check the deceased's home, solicitor, bank safe deposit box, or the National Will Register.

Warning: If you administer the estate using an old version of the will, you'll be personally liable to any beneficiaries who lose out. People often keep multiple versions — you must find the most recent valid one.
3

Value the Estate

You must identify and accurately value everything: bank accounts, property, investments, pensions, life insurance, businesses, vehicles, jewellery, collectibles, and even digital assets like cryptocurrency. Gifts made within 7 years of death may also count.

Warning: Undervalue assets and HMRC will charge penalties and interest. Overvalue them and you'll pay more tax than necessary. Inaccurate valuations can also lead to disputes with beneficiaries — and personal liability.
Hidden assets to check: Premium Bonds, NS&I accounts, dormant accounts, overseas property, business interests, cryptocurrency wallets, PayPal balances, pension death benefits, and any loans made to others.
4

Sort Inheritance Tax

This is where many people get stuck. If the estate is above £325,000 (or £500,000 if the home passes to direct descendants), you must complete complex HMRC forms (IHT400, IHT435, IHT217) and wait for HMRC to respond before you can apply for probate.

The catch-22: Inheritance Tax must be paid within 6 months of death — but you often can't access the estate's money until after probate is granted. You may need to pay from your own pocket, arrange a loan, or request a direct payment from the deceased's bank (using form IHT423).

If the estate mainly consists of property with little cash, you may need to take out a specialist probate loan or even sell the property to pay the tax.

5

Apply for Probate

Complete the probate application online or by post. You'll need form PA1P (if there's a will) or PA1A (if there's no will), plus the original will, death certificate, and inheritance tax forms. The application fee is £300 for estates over £5,000.

Processing times: Online applications average 5 weeks; paper applications average 14 weeks. Errors or missing information can add months to this.
6

Notify All Organisations

Contact every organisation the deceased had a relationship with: banks, building societies, pension providers, insurers, utility companies, HMRC, DWP, DVLA, mortgage lenders, credit card companies, landlords, employers, and subscription services. Each has its own process and requirements.

You'll need to send a Letter of Authority with each communication, along with a certified copy of the death certificate and proof of your appointment as executor/administrator.

7

Pay Debts and Liabilities

All debts must be paid before any distribution to beneficiaries. This includes mortgages, loans, credit cards, utility bills, care home fees, and taxes owed. Debts must be paid in a specific legal order.

Warning: If you distribute assets and a creditor later comes forward, you're personally liable for any shortfall. You should place a statutory notice in The Gazette and local newspapers, giving creditors 2 months to make claims before distributing.

Joint debts become the sole responsibility of the survivor. If the estate can't cover all debts, there's a strict legal order for who gets paid first.

8

Collect Assets and Claim Insurance

Close bank accounts, cash in investments, claim life insurance, collect pension death benefits, and sell any property. Each organisation has different requirements and timescales.

Important: Keep meticulous records of every transaction. Beneficiaries are entitled to see full estate accounts, and you must be able to justify every payment in and out.
9

Distribute to Beneficiaries

Finally, distribute what remains according to the will — or the intestacy rules if there's no will. Prepare final estate accounts showing all income, expenses, and distributions.

Don't rush: Claims under the Inheritance (Provision for Family and Dependants) Act can be made up to 6 months after probate is granted. Distributing before this window closes could leave you personally liable for any successful claim.

That's a minimum of 9 complex steps, typically taking 6-12 months and 100+ hours of your time.

All while grieving, managing family expectations, and carrying personal liability for any mistakes.

See How We Can Help

When There's No Will

The Intestacy Rules May Shock You

Over half of UK adults don't have a will. If someone dies without one ("intestate"), strict legal rules determine who inherits — regardless of what they would have wanted, what they told people, or what seems fair.

Who Gets Absolutely Nothing Under Intestacy Rules:

Unmarried Partners

Even after 30+ years together, raising children, and sharing everything — a cohabiting partner inherits nothing automatically. There is no such thing as "common law marriage" in the UK.

Stepchildren

Unless legally adopted, stepchildren have no right to inherit — even if they were raised from infancy and consider themselves family.

Close Friends

The friend who visited every day, helped with shopping, provided companionship for years — nothing, unless named in a will.

Carers

Someone who gave up their career to provide years of care receives nothing under intestacy, regardless of promises made.

How the Intestacy Rules Actually Work:

Married/Civil Partner, No Children

Spouse inherits everything.

Married/Civil Partner With Children, Estate Under £322,000

Spouse inherits everything. Children receive nothing.

Married/Civil Partner With Children, Estate Over £322,000

Spouse gets all personal possessions, the first £322,000, and half of everything above that. Children share the other half equally.

No Spouse, But Has Children

Children inherit everything equally — including children from previous relationships. If any child has already died, their share passes to their own children.

No Spouse, No Children

Estate passes to parents. If no parents, then to siblings. If no siblings, then to half-siblings, then grandparents, then aunts/uncles, then half-aunts/uncles, then cousins...

No Living Relatives At All

The entire estate passes to the Crown ("bona vacantia"). The government keeps everything.

Intestacy Makes Everything Harder

Without a will naming an executor, someone must apply to become "administrator" of the estate. This follows a strict order of priority: spouse first, then children, then parents, then siblings. If multiple people are equally entitled, they must agree who will act — or all apply together.

Family disputes are common. Processing takes longer. And the administrator faces all the same personal liability as an executor, but without clear instructions on how the deceased wanted their estate handled.

Our Services

Three Ways We Can Help

Whether you want to do everything yourself with guidance, just need the legal paperwork handled, or want someone to take care of everything — we have a service that fits.

Self-Service

DIY Guided

We guide you step-by-step — you do the work

£250

Fixed fee + £300 probate registry fee

AI-powered step-by-step platform
Auto-fills PA1P/PA1A forms
IHT calculator and form guidance
Letter of Authority templates
Video explainers for each step
Document checklists
Chat support during office hours

Best for: Simple estates under £325,000 with straightforward assets, where you have time and confidence to handle paperwork yourself.

You remain responsible for: Submitting forms, contacting organisations, collecting assets, paying debts, and distributing to beneficiaries.

Paperwork Handled

Grant Only

We get you the Grant — you handle the rest

£595

Fixed fee + £300 probate registry fee

Everything in DIY Guided, plus:
We complete all probate forms for you
We prepare inheritance tax forms (IHT205/IHT400)
Submit application to Probate Registry
Prepare Letter of Authority for you
5 certified copies of Grant included
Phone support from our team

Best for: When you're comfortable handling bank closures and distributions yourself, but want the forms done correctly by experts.

You remain responsible for: Contacting organisations, collecting assets, paying debts, and distributing to beneficiaries.

Recommended

Full Service

Concierge

We handle everything from start to finish

1%of estate

Minimum £1,000 + VAT · Includes registry fee

Everything in Grant Only, plus:
Full asset search and valuation
Contact all banks, insurers, organisations
Prepare all Letters of Authority
Collect all assets into estate account
Pay all debts and liabilities
Place statutory notices in The Gazette
Prepare full estate accounts
Distribute to beneficiaries
Dedicated case manager
Protection from personal liability

Best for: Complex estates, intestacy situations, when you don't have time, or when you want peace of mind and professional protection.

No Grant, No Fee guarantee · Pay from the estate, not upfront

Why Most People Choose Concierge

The Reality of DIY Probate

People who've been through probate themselves report it was "sometimes a complicated and time-consuming process." While some found it a welcome distraction from grief, many wished they'd had professional help — especially when dealing with HMRC queries, chasing organisations, or managing family expectations.

The average estate takes 100+ hours of your time over 6-12 months. That's hours spent on hold with banks, completing forms, chasing paperwork, and managing beneficiaries asking when they'll receive their inheritance.

The Hidden Costs of Mistakes

A single error on an IHT form can delay probate by months. Distributing before all debts are confirmed can leave you personally liable for tens of thousands. Using the wrong will version, missing a beneficiary, or miscalculating tax can result in legal action against you personally.

Our Concierge service provides professional indemnity — if we make a mistake, we're liable, not you. That protection alone is often worth more than the fee.

Transparent Pricing

No Hidden Fees

We quote a fixed price upfront. If your estate has additional complexity, we'll tell you before you commit — with capped fees so there are no surprises.

Additional Complexity Fees (Concierge Service Only)

These are quoted upfront based on your circumstances. You'll know the total cost before proceeding.

Complexity Examples Additional Fee
Disputes / Contentious Caveats, will challenges, family claims +0.5% or £200/hr
Missing Information Lost will, unknown beneficiaries, tracing required £500 – £2,000
Overseas / Complex Assets Foreign property, businesses, farms, trusts +0.5% or £1,000+
High IHT Complexity Taxable estates, business/agricultural relief claims £1,000 – £3,000
Debts / Insolvency Estate debts exceed assets Case-by-case quote
Multiple Applicants 4+ executors, renouncements required £500

No Grant, No Fee

If we don't obtain the Grant of Probate or Letters of Administration, you don't pay our fee (you'll only be liable for government disbursements already incurred).

Pay From The Estate

With Concierge, there's no deposit upfront. In most cases, our fee is paid from the estate once assets are collected — so you're not out of pocket.

SettleAdvance

Need Cash Before Probate Completes?

Probate can take 6-12 months, but bills don't wait. Inheritance Tax is due within 6 months of death — often before you can access estate funds. Funeral costs, property maintenance, and everyday expenses still need paying.

Through our lending partners, we can arrange advances against the estate to cover:

  • Inheritance Tax payments to HMRC
  • Funeral costs
  • Property maintenance and insurance
  • Legal and probate fees
  • Beneficiary advances (up to 60% of inheritance)

How SettleAdvance Works

1

No Credit Checks

Approval based on estate value, not your personal finances

2

No Monthly Repayments

Loan repaid directly from estate when probate completes

3

No Personal Liability

Secured against estate, not your personal assets

4

Fast Approval

Typically 48-72 hours, funds within days

Rates from 1-2% per month. Available for estates with property or substantial assets. A regulated solicitor must be instructed on the estate.

Plan For The Future

One Less Thing For Your Loved Ones

Pre-pay for probate at today's prices. Your funds are held safely in trust until needed, and your family won't have to worry about costs or finding help during a difficult time.

Pre-Paid

DIY Guided

£395

Lock in today's price

  • Funds held in trust by Way Trustees
  • Executor preparation pack
  • Asset register builder
  • Document checklist
  • Full DIY Guided service when needed

Refund available minus 10% admin fee

Pre-Paid

Grant Only

£795

Lock in today's price

  • Funds held in trust by Way Trustees
  • Executor preparation pack
  • Asset register builder
  • Document vault access
  • Full Grant Only service when needed

Refund available minus 10% admin fee

Best Value

Pre-Paid

Concierge

£1,995

Lock in today's price

  • Funds held in trust by Way Trustees
  • Executor preparation pack
  • Asset register builder
  • Document vault access
  • Full Concierge service when needed
  • Complexity extras clause applies

Refund available minus 10% admin fee

How Pre-Paid Plans Work

When you purchase a pre-paid plan, your payment is held securely in trust by Way Trustees — completely separate from our business funds. This means your money is protected and guaranteed to be available when your family needs it.

You lock in today's prices, protecting against future fee increases. When the time comes, your executors simply contact us and the service is already paid for.

Change of mind? You can request a refund at any time, minus a 10% administration fee. Moving abroad? We can transfer your plan or provide a refund.

Connected Services

Part of a Complete Solution

SettleWise integrates seamlessly with other services to support you and your family through every stage.

WillWise

Will writing and secure storage

Digital Safe

Secure document storage

To Infinity

Memorial pages and donations

AfterLife

Bereavement support

Stay Organised

Document Vault

Keep all your probate documents organised and secure in one place. Upload death certificates, the will, property deeds, bank statements, and more.

Your documents are stored securely in your browser. Maximum file size: 5MB per document.

Upload Documents

Organise your documents by category

Death Certificate

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Will & Testament

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Grant of Probate

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Property Deeds

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Bank & Financial

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Insurance Policies

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HMRC / Tax Forms

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Beneficiary Info

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Other Documents

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Documents You'll Need for Probate

  • Original death certificate (order 5-10 copies)
  • Original will (most recent version)
  • Property deeds and valuations
  • Bank statements (last 12 months)
  • Investment and pension statements
  • Life insurance policy documents
  • Utility bills and debts owed
  • Beneficiary contact details

Ready to Get Started?

Take our free 2-minute assessment to find out if you need probate, get an estimate of the estate value, and receive a personalised recommendation.

Monday – Friday, 9am – 5pm · No obligation · Compassionate support